CUSTOMER COMPLAINS

We want to give you the best service we can and it’s only by listening to our customers that we can find out how well we are doing or where we can improve.

When things go wrong

If something goes wrong when dealing with us please tell us. We will investigate and tell you what we plan to do about it.

When we do something right

If you are pleased with the way we have dealt with you please tell us. We can copy that way of working elsewhere in the council.